Twitter has been an essential platform for me in building my professional learning network and share ideas. It also has come in handy when seeking customer service support. Especially when I need support from large companies like airlines, utilities, cable, and more.
For the past few weeks the customer service support I am seeking is support with Twitter. For some reason when I post a link or photo Twitter thinks my message is automated and will not allow me to send the message.
Here is an example:
I Tweeted to @Twitter @Support. I also filled out tickets to which I receive this response:
The issue is recognized by Twitter:
But the message above is only connected to developers.
Nothing I do has worked so far. Twitter's customer support seems to not exist.
When Facebook Live stopped working on my Facebook account, I wrote about that and the feature was restored that after being inactive for a few weeks.
I am hoping writing this post about my inability to Tweet photos or links will have an equally positive outcome. If you have any ideas, (please!!!!) share in the comments.